In this entry, we introduce tenets of usability engineering (UE) and user-centered design (UCD), interrelated approaches to ensuring that a map or visualization works for the target use. After a general introduction to these concepts and processes, we then discuss treatment of UE and UCD in research on cartography and geographic visualization. Finally, we present a classification of UE evaluation methods, including a general overview of each category of method and their application to cartographic user research.